Welcome to our website, operated by Alessi Functional Health (“Company,” “we,” “us,” or “our”). Your privacy is important to us.

This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our Website and related online services (collectively, the “Services”).

This Privacy Policy applies only to users located in the United States.

By accessing or using the Website or Services, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Voluntarily  

We may collect personal information you voluntarily provide, including but not limited to:

- Full name  

- Email address  

- Mobile phone number  

- Business name  

- Website URL  

- Appointment or inquiry details  

- Information submitted through forms, surveys, chat, or bookings  

Providing personal information is voluntary.

1.2 Automatically Collected Information  

When you visit the Website, we may automatically collect non-personal information such as:

- IP address  

- Browser type and version  

- Device type and operating system  

- Pages viewed and time spent  

- Referring and exit URLs  

- Approximate location derived from IP address  

This data is used for analytics, security, and Website optimization.

1.3 Cookies and Tracking Technologies  

We may use cookies, pixels, and similar technologies to support Website functionality, analytics, security, and remarketing. You can disable cookies through your browser settings.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

- Provide and deliver services you request  

- Respond to inquiries and provide customer support  

- Schedule and manage appointments  

- Send transactional communications  

- Send email communications in compliance with U.S. CAN-SPAM laws  

- Send SMS/text messages only with valid opt-in consent  

- Improve Website performance and user experience  

- Comply with legal and regulatory obligations  

We do not sell or share your personal information.

3. EMAIL MARKETING COMPLIANCE

If you provide your email address, we may send transactional emails and promotional emails where permitted by law. All marketing emails include a clear unsubscribe option. You may opt out of marketing emails at any time.

Opting out of marketing emails does not prevent delivery of transactional emails necessary to provide requested services.

4. TEXT / SMS MESSAGING POLICY (A2P COMPLIANCE / TCPA / CTIA)

4.1 Program Description  

If you opt in, you may receive SMS text messages from Alessi Functional Health related to your interaction with our Website and Services. These messages may include:

Non-Marketing Healthcare Messages

These include:

·Appointment confirmations

·Appointment reminders

·Follow-up care reminders

·Care coordination messages

·Healthcare educational and informational messages

·Service-related notifications

These messages help support your healthcare services and care experience

Marketing Messages (Only with Explicit Consent)

If you separately consent, you may also receive marketing messages, including:

·Special offers

·Discounts

·Wellness program promotions

·Service updates

·Clinic announcements

·Marketing messages are only sent with explicit opt-in consent.

Automated Messaging Disclosure

·Messages may be sent using automated systems, including:

·Customer Relationship Management (CRM) systems

·Automated Telephone Dialing Systems (ATDS)

·Automated messaging platforms

Messages may include:

·SMS text messages

·Artificial or prerecorded voice messages, where applicable

·Consent is not required as a condition of receiving healthcare services.

4.2 Consent  

By providing your mobile number and opting in through our Website or other opt-in methods, you provide express written consent to receive SMS messages from Alessi Functional Health.

Consent is not a condition of purchase and is collected through a clear, unchecked opt-in mechanism.

4.3 Message Frequency  

Message frequency varies depending on your interaction with Alessi Functional Health, including appointment scheduling, appointment reminders, care coordination, follow-up care, and optional marketing communications if consent has been provided.

4.4 Fees  

Message and data rates may apply for messages sent to you from Alessi Functional Health and messages sent from you to us.

For questions about your text messaging or data plan, please contact your wireless provider.

4.5 Opt-Out  

You may cancel SMS communications at any time by replying STOP to (813) 284-7222 . After you send STOP, we will send a one-time confirmation message confirming your unsubscribe status. After confirmation, you will no longer receive SMS messages from us. If you wish to rejoin, you must opt in again through the Website.

4.6 Help  

Reply HELP for help or contact us at:

Email: [email protected]

Phone: (813) 284-7222

4.7 Transactional vs Promotional Messages  

·Transactional messages are sent to fulfill services you request (such as confirmations or reminders).
·Promotional messages are sent only with explicit opt-in and will stop immediately upon opt-out.

4.8 Opt-In Confirmation  

Upon opting in, you will receive a confirmation message that includes:

·Program details and business identity

·Message frequency disclosure

·Message and data rate disclosure

·Instructions for STOP and HELP

·Customer support contact information

4.9 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

4.10 Data Use & Sharing

No mobile information will be shared with third parties for marketing or promotional purposes. Subcontractors or service providers assisting with customer support or message delivery may access mobile information only as necessary to perform their services and are required to protect your information.

5. MOBILE INFORMATION SHARING

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers is permitted only for support services, such as:

·Appointment scheduling systems

·Messaging platforms

·Customer support systems

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in data and consent are strictly confidential.

6. LIMITED SHARING WITH SERVICE PROVIDERS

We may share information with trusted service providers solely to operate our business (such as CRM platforms, SMS providers, hosting services, analytics tools). These providers are contractually obligated to protect your information and may not use it for their own marketing.

7. THIRD-PARTY LINKS AND REMARKETING

The Website may contain links to third-party websites. We are not responsible for their content or privacy practices. We may use third-party advertising platforms (such as Google) for remarketing purposes.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure.

9. DATA RETENTION

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. CHILDREN’S PRIVACY (COPPA)

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes will be posted with an updated Effective Date.

12. CONTACT US

Business Name: Alessi Functional Health

Phone: (813) 284-7222

Support Email: [email protected]

Our main office is located at: 800 W MLK Blvd. Tampa, FL 33603